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  • https://answers.alarm.com/Customer/Website_and_App/Video/Video_Settings/Where_does_the_thumbnail_for_cameras_come_from_in_the_app
    The thumbnail for the Alarm.com app camera live feeds are periodically pulled from saved videos that were captured by the camera. For more information about creating recording rules for cameras, see R...The thumbnail for the Alarm.com app camera live feeds are periodically pulled from saved videos that were captured by the camera. For more information about creating recording rules for cameras, see Recording Video. For more information about deleting saved videos, see Delete a video clip.