How many Z-Wave devices can be controlled on Customer Website and app?
All compatible interactive Z-Wave devices (e.g., locks, lights, thermostats, garage, etc.) properly enrolled into the system appear on the Alarm.com Alarm.com customer website and Alarm.com app to be controlled. Z-Wave device types that are not interactive (e.g., Z-Wave repeaters, sirens, etc.) do not appear on the Alarm.com customer website or Alarm.com app.
All compatible Z-Wave lights can be controlled using the Alarm.com customer website and app, but light status is enabled for only the first 10 light devices.
For information about the order of the Z-Wave devices, see Can the order of Z-Wave devices on the Alarm.com customer website and app be changed?.
If a Z-Wave device does not appear on the Alarm.com customer website or Alarm.com app:
- Verify the device's Type in the equipment list shows a Z-Wave type that is interactive (e.g., Lights, Locks, Garage, etc.). For information about viewing the Z-Wave equipment list, see Request an update on the Z-Wave equipment list.
The following is an example of how a Z-Wave light and lock should appear in the Z-Wave equipment list:
- If the Z-Wave type is incorrect, delete and re-enroll the Z-Wave device.