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Restrict user code access to a particular security panel partition

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A user code can be given access to particular panel partitions of a single system if desired.

Note: A user code can also be given access to multiple locations and system partitions. For more information about granting a user access to multiple locations, see Add users with access to multiple Enterprise Locations. 

To restrict user access to particular partitions using the Alarm.com customer website:

  1. Log in to the Alarm.com customer website.
  2. Click Users.
  3. Click to select the desired user. If a new user needs to be created, see Add user codes remotely.
  4. Click Panels.
  5. In Security Panels, click to toggle the desired system partitions for access. 
  6. Click Save. The user code is sent only to the partition that the user code has been given access.

To restrict user access to particular partitions using the Alarm.com app:

  1. Log in to the Alarm.com app.
  2. Tap Menu. 
  3. Tap Users.
  4. Tap to select the desired user. If a new user needs to be created, see Add user codes remotely.
  5. Tap Panels. 
  6. In Security Panels, tap to toggle the desired system partitions for access. 
  7. Tap Save. The user code is sent only to the partitions that the user code has been given access.

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