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Knowledge Base

What login permissions does a secondary customer login need to have Alarm.com Places capability?

By default, Master Control and Full Control permissions have Alarm.com Places capability enabled.

If the secondary login has Custom permissions, the Notification Settings feature must be selected to enable Alarm.com Places capability. Read Only does not allow the user to enable Alarm.com Places on their app or make changes to notifications. Full Control allows the user to enable Alarm.com Places and also make changes to the account's notifications.

If the secondary login has Read Only or Limited Device Access permissions, the user is able to view Alarm.com Places but is not capable of enabling it on their mobile device.

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