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Knowledge Base

When does the weather forecast appear on the Customer Website?

The weather forecast only appears on the Alarm.com customer website if there are no video devices on the customer account. If the customer's account includes video devices, the weather forecast on the Welcome card is replaced by video clips. What appears on the Welcome card cannot be changed.  

Welcome card comparison

The following image is an example of the Welcome card when there are no video devices on the customer account: 


Welcome card with weather.png
 

The following image is an example of the Welcome card when there are video devices on the customer account: 


Welcome card with clips.PNG

Collapse the Welcome card

To hide Today's Activity or saved video clips on the Home page, the customer can click Collapse on the Welcome card to collapse the section. The system saves the selection for the user's login. For example, if the user selects to collapse the Welcome card, it stays collapsed when the user logs out and logs back in to view the system.  

Note: Other user logins are not affected by another user's selection.  


Welcome card collapsed.png
 

For more information about rearranging the Home page, see Rearrange Home page of Customer Website or app

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