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Replace the ADC-SVR122 hard drive

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The ADC-SVR122 does have a replaceable drive, but due to its form factor, it is a somewhat involved process. The ADC-SVR122 uses 2.5" SATA drives and supports a storage maximum of 2TBs. The Stream Video Recorder (SVR) can support solid-state drives (SSD), but the benefits are irrelevant to the Stream Video Recorder.

Alarm.com recommends using the 2TB Seagate hard drive (model number ST2000VT000) for replacements. These drives have been tested and ship with the Stream Video Recorder and are specifically made for surveillance applications.

Caution: Using an unapproved hard drive or modifying the device in other ways could void the warranty.

To install a new hard drive:

Important: The following steps must be completed by logging into the Alarm.com customer website using the customer credentials.

  1. Log in to the Alarm.com customer website.
  2. Click Video.
  3. Click Settings.
  4. Select the desired SVR.
  5. In Drive Management, click Drive Management.
  6. Click Replace to replace an existing hard drive. 
  7. A pop-up window appears to walk through the following steps. Click Start to begin.

    Replace_hard_drive_step_1_cropped.png
     
    1. Unplug the power adapter from the back of the device.

      Replace hard drive step 2 cropped.png
       
    2. Remove the top of the SVR122 by pressing the lid release at the back of the device.

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    3. Inside the SVR122, remove both the data and power cables connected to the hard drive.

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    4. Move the antenna out of the way from its holding place and unscrew the hard drive frame with a Philips head screwdriver.

      Replace hard drive step 5 cropped.png
       
    5. Lift the hard drive tray from the device.

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    6. Unscrew the hard drive from the tray using a Phillips head screwdriver.

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    7. Slide the hard drive out of the tray.

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    8. Insert the new SATA 2.5" hard drive into the tray. Make sure that the screw holes line up with the tray.

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    9. Replace the screws on the hard drive tray.

      Replace hard drive step 10 cropped.png
    10. Slide the tray with the new hard drive back into the SVR122.

      Replace_hard_drive_step_11_cropped.png
       
    11. Screw the hard drive tray back into place. Place the antenna back into its holding place.

      Replace hard drive step 12 cropped.png
    12. Reattach both the power and data cables to the new hard drive.

      Replace hard drive step 13 cropped.png
       
    13. Reattach the lid to the SVR122 until it snaps into place.

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    14. Plug in the power adapter, Ethernet cable, HDMI or any other cables.

      Replace hard drive step 15 cropped.png
       
    15. Wait for the SVR122 to boot back up.

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