General SVR Information

Topics

Data sheets

Installation guides

User guides

• Export saved video from an SVR/CSVR

• How much video can be stored on Alarm.com SVRs?This page is a Stream Video Recorder (SVR) storage calculator. Find out how many hours of footage a user can store on the SVR based on the number of cameras connected to the SVR.

• Run a hard drive check on a Stream Video Recorder (SVR)

• Stream SVR recordings using the SVR Timeline with Smart View

How-to troubleshooting guides

• The SVR does not format its hard driveThis article explains how to troubleshoot a Stream Video Recorder (SVR) hard drive that does not format during enrollment. An SVR must format its hard drive before it can record video. The steps include verifying that the SVR firmware is up to date, using the Customer website to access Drive Management and reformat or reseat the hard drive, and trying a different drive slot if available. If formatting still fails, the process involves deleting the SVR from the account, performing a factory reset

Frequently asked questions

• Can Alarm.com doorbell cameras be associated to SVR/CSVRs?

• Can an SVR and video device communicate over different networks?

• Can an SVR hard drive be configured as a backup?

• Can an SVR/CSVR continue to record without an internet connection?

• Can specific cameras be hidden from local live video on an SVR?

• Can the resolution or frame rate of the SVR recordings be changed?

• Can the SVR Timeline be viewed if the SVR does not have an internet connection?

• Does deleting a video device remove its footage from an SVR?

• Does local SVR playback from an HDMI or VGA cable time out?

• How do Alarm.com video devices communicate with the SVR?

• How does the SVR handle recording gaps?

• How is the SVR different from a network video recorder (NVR)?

• How many SVRs can record footage from a single video device?

• What Access Control events appear in the SVR Timeline?

• What are the differences between the SVR/CSVR models?

• What do the various colors on the SVR Timeline indicate?

Videos

Training