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Factory reset an ADC-V720W to its default settings

Resetting a device to its factory default settings removes all of its existing programming and memory. Most devices must be removed from the account and re-enrolled after a factory reset. 

Important: Wait at least 2 minutes for the device to power on fully before performing the following procedure. The factory reset might fail if the device is still powering on.

 Reset procedure  Reset button location Reset button image

Hold the reset button until the LED rapidly flashes red and green, which happens after 15 seconds.

The reset button can be found under the small black cap.

Note: If there is no button or cap, the video device might be an ADC-V720. For more information, see Factory reset an ADC-V720 to its default settings.

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Important: Once a video device has been reset, it is normal for the LED to turn off momentarily. It is best to leave the video device plugged into power and undisturbed for 2 minutes after performing the factory reset. 

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