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Factory reset an ADC-V821 to its default settings

Resetting a device to its factory default settings removes all of its existing programming and memory. Most devices must be removed from the account and re-enrolled after a factory reset.

Important: Wait at least 2 minutes for the device to power on fully before performing the following procedure. The factory reset might fail if the device is still powering on.

 Reset procedure  Reset button location Reset button image

Press and hold the reset button until the IR LEDs blink red, which usually takes about six seconds.

Important: After performing a factory reset, it is strongly recommended to leave the device alone and plugged into power for two minutes.

The reset button can be found on the main circuit board.   ADC-V821 reset button

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