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Indoor Fixed wIR (ADC-V521IR) - Installation Guide

Pre-installation checklist

  • ADC-V521IR camera (included)
  • AC Power adapter (included)
  • Ethernet or Wireless (2.4 GHz) connection to broadband (Cable, DSL, or Fiber Optic) Internet
  • A computer, tablet or smartphone with Wi-Fi is required if the router does not have the Wi-Fi Protected Setup (WPS) feature
  • Login and Password for the customer account to which you will add the camera

For a detailed list of this video device's features, see Indoor Fixed wIR (ADC-V521IR) - Data Sheet.

If the camera is already connected to the customer's account but needs to be reconnected to a wireless network, see Reconnect a camera to a Wi-Fi network if the router, network equipment, or wireless settings change.

521install.PNG

Add the camera to a customer account

To add a camera, connect the camera to the customer's wireless network and then enroll the camera to the Alarm.com account. There are three local options for connecting the ADC-V521IR to the network: Ethernet Mode, Wi-Fi Protected Setup (WPS) Mode, and Access Point (AP) Mode. Once the ADC-521IR is added to the account, it can be permanently installed using either a wireless broadband connection or wired Ethernet connection.

Important: When the camera is powered up, always allow at least two minutes before pressing any camera buttons. The first time a new video camera is powered up, it automatically goes into AP mode (flashing white) after two minutes. 

AP mode

To ensure sufficient Wi-Fi signal, complete these steps with the camera near its final location but prior to mounting.

  1. Connect the camera’s AC power adapter and plug it into a non-switched outlet. Allow at least two minutes before pressing any camera buttons. If the standard power supply is too short to reach an outlet, see How do I extend the power supply of a camera?.
  2. Hold down the WPS button and release when the LED begins to flash white (about 6 seconds).
  3. On an Internet-enabled device, connect to the wireless network ALARM (XX:XX:XX) where XX:XX:XX is the last six digits of the ADC-V521IR’s MAC address, which is located on the back of the ADC-V521IR.
  4. On the same device, open a web browser and enter http://521irinstall or 192.168.1.1 in the web address field.
  5. Follow the onscreen instructions to add the ADC-V521IR to the wireless network.
    1. Select a language for the instructions.

      521IR AP setup.PNG
       
    2. Click Scan for Wi-Fi Networks.

      521ir AP default page.PNG
       
    3. Click to select the customer's Wi-Fi network.

      ap wifi.PNG
       
    4. In the Security Key, enter the password of the customer's Wi-Fi network. This is case-sensitive.

      521IR ap final.PNG
       
    5. Click Save. 
    6. Click OK in the pop-up window that appears asking to refer to the website.
      • If this does not work, verify that the device is still connected to the ALARM(XX:XX:XX) network.
  6. When the LED is solid green, the wireless connection is complete. 
    • If the LED is not solid green after a few minutes, retry AP mode or try using a different mode (i.e., Ethernet or WPS mode).
  7. Add the device to the account by using the Alarm.com app Video Installation Wizard, or by using a web browser and entering the following web address: www.alarm.com/addcamera (you will need the customer’s user name and password if using the Alarm.com customer website).
  8. Follow the on-screen instructions to add and set up the video device.
  9. Once the camera is enrolled on the account, power down the camera and install it in its final location using the included hardware.
WPS mode

To ensure sufficient Wi-Fi signal, complete these steps with the camera near its final location but prior to mounting.

  1. Connect the camera’s AC power adapter and plug it into a non-switched outlet. Allow at least two minutes before pressing any camera buttons. If the standard power supply is too short to reach an outlet, see How do I extend the power supply of a camera?.
  2. Hold down the WPS button and release when the LED begins to flash blue (about 3 seconds).
  3. Activate the WPS Mode on the router. The ADC-V521IR begins to connect to the wireless network.
  4. When the LED is solid green, the wireless connection is complete. 
    • If the LED is not solid green after a few minutes, retry WPS mode or try using a different mode (i.e., Ethernet or AP mode).
  5. Add the device to the account by using the Alarm.com app Video Installation Wizard, or by using a web browser and entering the following web address: www.alarm.com/addcamera (you will need the customer’s user name and password if using the Alarm.com customer website).
  6. Follow the on-screen instructions to add and set up the video device.
  7. Once the camera is enrolled on the account, power down the camera and install it in its final location using the included hardware.
Ethernet mode
  1. Using an Ethernet cable and the USB to Ethernet dongle, connect the camera to the network.
  2. Connect the camera’s AC power adapter and plug it into a non-switched outlet. If the standard power supply is too short to reach an outlet, see How do I extend the power supply of a camera?.
  3. Wait a few minutes for the camera to connect to the Internet. When the LED is solid green, the wireless connection is complete. 
    • If the LED is not solid green after a few minutes:
      • Power cycle the camera.
      • Try a different Ethernet port on the router.
      • Try to connect using a different mode (i.e., WPS or AP mode). 
  4. Add the device to the account by using the Alarm.com app Video Installation Wizard, or by using a web browser and entering the following web address: www.alarm.com/addcamera (you will need the customer’s user name and password if using the Alarm.com customer website).
  5. Follow the on-screen instructions to add and set up the video device.
     
    Important: If the video device is going to be connected wirelessly, set up the wireless network once the camera is added to the account.
     
  6. Once the camera is enrolled on the account, power down the camera and install it in its final location using the included hardware.

LED reference guide

Connection status
LED pattern Description Details

Solid green

LED solid green.svg

Internet Connection Local network and internet connection

Blinking green

LED blinking green.svg

Local network connection Local network connection only, no internet

Solid red

LED solid red.svg

No network connect No local network or internet connection

Blinking red

LED blinking red.svg

System booting Camera is booting
Wireless enrollment 
Wireless Enrollment Description Details

Blinking blue

LED blinking blue.svg

WPS Mode To enter WPS mode, push the WPS button and release when flashing blue (about 3 seconds). For instructions to add the camera to your router and account using WPS mode, see WPS mode. 

Blinking white

LED blinking white.svg

AP Mode To enter AP mode, push the WPS button and release when flashing white (about 6 seconds). For instructions to add the camera to your router and account using AP mode, see AP mode. 
Factory reset
Factory Reset Description Details

Blinking red and green

LED alternating red green.svg

Factory Reset

Caution: This will restore factory-default settings to the camera. If already installed, the camera may need to be removed from the Alarm.com account and re-added after a factory reset. To perform a factory reset, push the WPS button and release when flashing Green and Red (about 15 seconds).

Troubleshooting

  • If you have issues connecting the camera to the account, power cycle the camera (unplug the power jack from the camera and then plug it back in to restore power) and try adding the camera again. 
  • If issues persist, reset the camera to factory defaults by using the WPS button located on the back of the camera. Press and hold the WPS button until the LED is flashing Green and Red (about 15 seconds), then release the button. The camera will reboot with factory defaults. If the camera was previously installed to a different Alarm.com account, it will need to be deleted before it can be installed again.

Questions?

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