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Factory reset an ADC-V521IR to its default settings

Resetting a device to its factory default settings removes all of its existing programming and memory. Most devices must be removed from the account and re-enrolled after a factory reset.

Important: Wait at least 2 minutes for the device to power on fully before performing the following procedure. The factory reset might fail if the device is still powering on.

Reset procedure Reset button location Reset button image

Press and hold the [Reset] button until the LED alternates flashing red and green, which usually happens after 10-15 seconds.

The [Reset] button can be found on the back of the camera. ADC-V521 clipped.png

Important: Once a video device has been reset, it is normal for the LED to turn off momentarily. It is best to leave the video device plugged into power and undisturbed for 2 minutes after performing the factory reset.

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