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Knowledge Base

Indoor Fixed wIR (ADC-520IR) - Installation Guide

Required Items for installation:

  • ADC-V520IR camera and power adapter (included)
  • Wireless (802.11 b/g/n or 2.4 GHz) connection to broadband (Cable, DSL, or Fiber Optic) internet. For more information about bandwidth requirements, see What are the internet service and bandwidth requirements for Alarm.com video devices?.
  • Personal computer or web-enabled tablet
  • Login/password for the customer’s Alarm.com account
  • A router with a Wi-Fi Protected Setup (WPS) button or an Ethernet cable
  • If the router does not have a WPS button, and the camera will be connected to a wireless network, you will need the case-sensitive SSID (wireless network name) and the network WEP or WPA key (if encryption is enabled at the router)

For a detailed list of this video device's features, see Indoor Fixed wIR (ADC-520IR) - Data Sheet.

520irbody.PNG

Install the cameras:

To ensure sufficient Wi-Fi signal, complete these steps with the camera near its final location but prior to mounting. 

Once the ADC-520IR is added to the account, it can be permanently installed using either a wireless broadband connection or wired Ethernet connection.

  1. Connect the camera’s AC adapter and plug it into a non-switched outlet. If the standard power supply is too short to reach an outlet, see How do I extend the power supply of a camera?.
  2. Press and hold the camera’s WPS button for three seconds and then press the corresponding WPS button on the router.
     
    Note: If the router does not have a WPS button or if you have trouble connecting, use a standard Ethernet cable to connect the camera to the network router.
     
  3. Wait a few minutes for the camera to connect to the Internet.
  4. Add the device to the account by using the Alarm.com app Video Installation Wizard, or by using a web browser and entering the following web address: www.alarm.com/addcamera (you will need the customer’s user name and password if using the Alarm.com customer website).
  5. Follow the on-screen instructions to add and set up the video device.
     
    Note: If using an Ethernet cable for setup, the camera's wireless settings can be configured after setup is complete. This must be done while the camera is still connected to the network through the Ethernet cable. For more information about how to configure a camera's wireless network settings, see Change a video device's wireless network settings.
     
  6. Once the camera is enrolled on the account, power down the camera and install it in its final location using the included hardware.

For information about how to reconnect a camera to a network, see Reconnect a camera to a Wi-Fi network if the router, network equipment, or wireless settings change.

520IR hardware.PNG

LED guide

LED pattern Status Description

Solid green

LED solid green.svg

Connected to the internet Local network and internet connection with Alarm.com IP.

Blinking green

LED blinking green.svg

Local network connection

Local network connection with the local IP address, no internet. 

Note: If the LED does not go to solid green after a few minutes, see Camera LED is blinking green.

Solid red

LED solid red.svg

Power on, or no network connection

Power on, system booting up typically 60-90 seconds.

If solid red for longer than 60-90 seconds, then there is no local or Internet connection.

Blinking red

LED blinking red.svg

Camera powering on, or firmware update (for version 101d + only)

On camera firmware version 101d +, this indicates the camera is powering on or a firmware update is in progress.

Note: If the camera below version 101d, blinking red is not an expected LED behavior.

Blinking blue

LED blinking blue.svg

WPS mode

WPS mode is active. To enter WPS mode, press and hold the WPS button for 3 seconds.

Solid blue

LED solid blue.svg

Privacy mode

Privacy mode is active. To toggle privacy mode on/off, press and release the WPS button.

Blinking red and green

LED alternating red green.svg

Factory reset

The camera is restoring to factory default settings.

Caution: If the camera is already installed, it may need to be removed from the Alarm.com account and re-added after a factory reset.

To perform a factory reset, use a thin tool (e.g. paperclip) to hold the reset button for about 10–15 seconds.