Factory reset an ADC-V520IR to its default settings
Resetting a device to its factory default settings removes all of its existing programming and memory. Most devices must be removed from the account and re-enrolled after a factory reset.
Important: Wait at least 2 minutes for the device to power on fully before performing the following procedure. The factory reset might fail if the device is still powering on.
| Reset procedure | Reset button location | Reset button image |
|---|---|---|
| Press and hold the [Reset] button until the LED rapidly flashes red and green, which usually happens after 15 seconds. | The [Reset] button can be found in the pinhole located on the back bottom left corner. |  |
Important: Once a video device has been reset, it's normal for the LED to turn off momentarily. It is best to leave the video device plugged into power and undisturbed for 2 minutes after performing the factory reset.