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Knowledge Base

Indoor Fixed PanTilt (ADC-V620PT) - Installation Guide

Required items for installation

  • ADC-V620PT camera and power adapter (included)
  • Broadband (Cable, DSL, or Fiber Optic) Internet connection with a router. For more information about bandwidth requirements, see What are the internet service and bandwidth requirements for Alarm.com video devices?.
  • Computer or web-enabled device
  • Username and password for the customer’s Alarm.com account
  • A router with a Wi-Fi Protected Setup (WPS) button or an Ethernet cable
  • If the router does not have a WPS button, and the camera will be connected to a wireless network, you will need the case-sensitive SSID (wireless network name) and the network WEP or WPA key (if encryption is enabled at the router).

For a detailed list of this video device's features, see Indoor Fixed PanTilt (ADC-V620PT) - Data Sheet.

620camera.PNG

Install the cameras

For more information about general video installation and maintenance guidelines, see Video Installation Best Practices.

  1. Connect the camera’s AC adapter and plug it into a non-switched outlet. If the standard power supply is too short to reach an outlet, see How do I extend the power supply of a camera?.
  2. Press and hold the camera’s WPS button for 3 seconds and then press the corresponding WPS button on the router.
    • If the router does not have a WPS button or if you have trouble connecting, use a standard Ethernet cable to connect the camera to the network router.
  3. Allow a few minutes for the camera and router to connect. When the LED is solid green, the wireless connection is complete. 
  4. Add the device to the account by using the Alarm.com app Video Installation Wizard, or by using a web browser and entering the following web address: www.alarm.com/addcamera (you will need the customer’s user name and password if using the Alarm.com customer website or Alarm.com app).
  5. Follow the on-screen instructions to add and set up the video device. For more information about adding a camera to an account, see Enroll the video device to the customer account. 
     
    Note: If using Ethernet for setup, the wireless network can be configured once the camera is added to the account. The ADC-V620PT can be permanently installed using either a wireless broadband connection or a wired Ethernet connection.
     
  6. Once the camera is enrolled on the account, power down the camera and install it in its final location using the included hardware.

For information about how to reconnect a camera to a network, see Reconnect a camera to a Wi-Fi network if the router, network equipment, or wireless settings change.

620diagram.PNG

LED guide

The ADC-V620PT has three separate LEDs. In the following image, the order from left to right is red, green, then blue. 

620PT LEDS.PNG

LED pattern Status Description

Solid green

LED solid green.svg

Connected to the internet Local network and internet connection with Alarm.com IP. 

Flashing green

LED blinking green.svg

Local network connection

Local network connection with a local IP address, no internet. 

Note: If the LED does not go to solid green after a few minutes, see Camera LED is blinking green. 

Solid red

LED solid red.svg

Power on, or no network connection

Power on, system booting up typically 60-90 seconds.

If solid red for longer than 60-90 seconds, then there is no local or Internet connection.

Note: If the LED is solid red with an intermittent green flash, the wireless network connection failed. 

Flashing red

LED blinking red.svg

Firmware update The camera firmware update is in progress. 

Flashing blue

LED blinking blue.svg

WPS mode

WPS mode is active. To enter WPS mode, press and hold the WPS button for about three seconds. 

Solid blue

LED solid blue.svg

Privacy mode  Privacy mode is active. To toggle privacy mode on/off, press and release the WPS button.

Alternating red and green

LED alternating red green.svg

Factory reset

The camera is restoring to factory default settings. 

Caution: If the camera is already installed, it may need to be removed from the Alarm.com account and re-added after a factory reset. 

To perform a factory reset, use a thin tool (e.g., paper clip) to hold the reset button for about 10-15 seconds.