Factory reset an ADC-V620PT to its default settings
Resetting a device to its factory default settings removes all of its existing programming and memory. Most devices must be removed from the account and re-enrolled after a factory reset.
Important: Wait at least 2 minutes for the device to power on fully before performing the following procedure. The factory reset might fail if the device is still powering on.
| Reset procedure | Reset button location | Reset button image |
|---|---|---|
|
Hold the reset button until LED rapidly flashes red and green, which happens after 15 seconds. |
The reset button can be found in the back pinhole, near the seam to the left of the antenna if facing the back of the camera. |
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Important: Once a video device has been reset, it is normal for the LED to turn off momentarily. It is best to leave the video device plugged into power and undisturbed for 2 minutes after performing the factory reset.