HD Video Server (ADC-VS123/NV432-V2) - Installation Guide
Pre-installation checklist
- ADC-VS123/NV432-V2 HD Video Server (included)
- AC power adapter (included) or Power over Ethernet (PoE) enabled router
- Ethernet cable and router/switch with connection to broadband Internet (e.g., Cable, DSL, or Fiber Optic) — For more information about bandwidth requirements, see What are the internet service and bandwidth requirements for Alarm.com video devices?
- Analog camera
- An account with a service package that supports video
- A computer, tablet, or smartphone
In the box
For a detailed list of the device's specifications, see HD Video Server (ADC-VS123/NV432-V2) - Data Sheet.
Overview
Installation
Connect the video server to the network
- Using an Ethernet cable, connect the video server to the network.
- If a PoE-enabled router is not available, connect the video server’s AC power adapter and plug it into a non-switched outlet.
Note: If the standard power supply is too short to reach an outlet, extension cables are available for the video device. For more information, see How do I extend the power supply of a camera?. - Wait for the video server to connect to the Internet (approximately one minute). When the Network LED is solid green, the connection is complete.
- If the LED is not solid green after a few minutes:
- Power cycle the video server.
- Try a different Ethernet port on the router.
- Ensure that the analog camera that will be connected to the video server is functioning properly and receiving power separately from the video server.
- Connect the analog camera’s data cable to the video server’s Video In port.
- The SD/HD toggle will control the maximum resolution of your video server. Set the toggle to the resolution of your camera – for 720p and higher use HD, otherwise use SD.
- If an external monitor or recording device will be used, connect the Video Out port to that device. Otherwise, connect the termination resistor/dust-proof cap to the port.
- Add the video server to the account using one of the following methods:
Alarm.com customer website
- Using a web browser, enter the following URL: www.alarm.com/addcamera. The customer’s username and password are required to log in to the Alarm.com customer website.
- Select the video server from the video device list or enter its MAC address to begin adding the camera. The video server’s MAC address is located on the bottom of the video server or on the packaging.
- Follow the on-screen instructions to finish adding the video server. For more information about adding video devices to an account, see Enroll the video device to the customer account.
Alarm.com app Installation Wizard
- Log in to the Alarm.com app. The customer’s username and password are required to log in.
- Tap
. - Tap Add Device.
- Tap Video Camera.
- Tap ADC-VS123 or NV432-V2.
- Follow the on-screen instructions to finish adding the video server. For more information about adding video devices to an account, see Video Installation Wizard for the Customer app.
LED guide
Network LED
| LED pattern | Description |
|---|---|
|
Off
|
No local or Internet connection |
|
Solid green
|
Connected to Alarm.com |
|
Blinking green
|
Data transfer with Alarm.com |
Active LED
| LED pattern | Description |
|---|---|
|
Off
|
The device is not being streamed |
|
Blinking green
|
The device is being streamed |
Power LED
| LED pattern | Description |
|---|---|
|
Off
|
Device is off |
|
Solid green
|
Device is powered |
Troubleshooting
- If the video server is having issues connecting to the account, power cycle the video server and try again.
- If issues persist, press and hold the [Reset] button for about 15 seconds, then release and wait for the device to reboot. The video server will reboot with factory defaults. For more information, see Factory reset an ADC-VD123/NV432-V2 to its default settings.
- If the video server was previously installed to an account, it must be deleted before it can be installed again.
Questions?
- For general information about video setup and frequently asked questions, see General Video Information.
- For troubleshooting help, see https://www.alarm.com/supportcenter.