Skip to main content
Knowledge Base

Factory reset an ADC-VS123/NV432-V2 to its default settings

Resetting a video device to its factory defaults removes all programming and memory from the device. This is useful for reusing or troubleshooting equipment.

Important: Wait at least two minutes for the video device to power on fully before performing the following procedure. The factory reset might fail if the device is still powering on.

Reset procedure  Reset button location Reset button image
  1. Press and hold the [Reset] button for 15 seconds.
  2. Release, and wait for the device to reboot.
The Reset button is in the pinhole labeled Reset. VS123_front 500.png

Interested in Alarm.com?

Alarm.com technology is sold, installed, and serviced by licensed service providers near you.

 

Let's Get Started

  • Was this article helpful?