Can customers restrict a secondary login to see only specific video devices?
Yes. Users can create secondary logins and choose which video devices the login has access to.
Note: Selecting which video devices the secondary user sees is only available for single system logins. Group logins cannot be granted access to video devices on a per-device basis.
Page access for restricted logins
The secondary login can only access video pages related to the video devices they have access to.
Example: A secondary login can only see the Onboard Recording page if they have access to a video device that uses Onboard Recording.
To restrict video access to specific devices using the Alarm.com customer website:
- Log in to the Alarm.com customer website.
- Click Users.
- Click Manage Logins.
- In Login Name, click the desired login to change permissions for. Otherwise, create a new login. For more information about how to create a new secondary login, see Create a login for the Alarm.com customer website.
Note: Login names that are underlined can be edited. - Click to select Limited Device Access.
- Click to select Video Cameras.
- Using the Video Cameras dropdown menu, select the desired video devices.
- Click Save.