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Calibrate a device for Video Analytics

Users can calibrate certain video devices for Video Analytics using the Alarm.com app or Alarm.com customer website. The calibration process involves taking five still images of a person in different locations visible to the camera.

Important: The video device should be recalibrated whenever it is moved to another location.

The following video devices require calibration before a user can create a Video Analytics recording rule. For more information about creating a Video Analytics rule, see Configure a Video Analytics rule.

Video devices that use calibration include:

  • 180º HD Camera (ADC-V622)
  • 1080p Indoor Wi-Fi Camera (ADC-V523/523X)
  • 1080p Outdoor Wi-Fi Camera (ADC-V723/723X)
  • 1080p Outdoor Wi-Fi Camera with Two-Way Audio (ADC-V724/724X)
  • Pro Series 1080p Mini-Bullet Camera (ADC-VC727P)
  • Pro Series 1080p Dome PoE Camera (ADC-VC827P)
  • Pro Series 1080p Dome PoE Camera with Varifocal Lens (ADC-VC847PF)
  • Pro Series 4MP Bullet PoE Camera with Varifocal Lens (ADC-VC728PF)
  • Pro Series 4MP Varifocal Turret Camera (ADC-VC838PF)
  • 4MP Outdoor Floodlight Camera (ADC-V729/V729AC/VC729P)

Camera calibration overview

Improved accuracy

Calibration combined with Video Analytics best practices provides cameras with an accurate view of each unique location where they are installed. For more information about the best practices for setting up Video Analytics, see Video Analytics best practices.

Tailored experience

The calibration process itself is used to more thoroughly customize the Video Analytics performance by giving the camera context into where a subject could enter, exit, or move around within the field of view.

Calibration best practices

Entire body.png
Verify that the person's entire body is in the field of view for each photo.

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After taking each photo, take a few steps backward relative to the field of view instead of side to side.

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Use a mobile device instead of the Alarm.com customer website to make it easier to move around and take photos.

To calibrate a camera during Video Analytics setup

Users can calibrate a camera using the Alarm.com app or the Alarm.com customer website at the beginning of the Video Analytics setup process. If using a mobile device, the calibration can be completed by one person.

To calibrate a camera

Users can calibrate a camera using the Alarm.com app or the Alarm.com customer website. If using a mobile device, the calibration can be completed by one person.