AI Video Event Search
Feature Availability Notice: AI Video Event Search is only available in the U.S. This feature is not available in the state of Illinois due to local laws.
Alarm.com accounts with supported video service packages can now use natural language queries to search their saved video clip thumbnails for virtually anything. Simply type a search term into the AI search bar, or tap the microphone icon and use voice-to-text for searches on the Alarm.com app, to zero in on the most relevant clips (e.g., "Food deliveries from last week"). The feature supports searching for clothing brands, vehicle colors, models, and types, as well as animal breeds, or any other objects or elements that might be relevant to the property. Hone results further by also using standard filters, such as a date range or a specific camera. The capability is available on both the Alarm.com customer website and Alarm.com app, with mobile-exclusive support for dictated voice-to-text searches.
Compatibility requirements
- Alarm.com Alarm.com app on app version 5.12.3+ for iOS or 5.9.4+ for Android OS
- The primary login has accepted the AI Video Features Legal Agreement
- Any Alarm.com video camera, or a supported third-party camera connected to a compatible Alarm.com Stream Video Recorder.
- For more information about supported third-party cameras requirements, see Which third-party cameras are compatible?.
How it works
Important: AI Video Event Searches only apply to thumbnails for saved clips that are created after the feature is enabled.
- Once the primary login accepts the AI Video Features Legal Agreement, the feature is enabled on the account.
- Searches occur across all clip thumbnails uploaded after the feature is enabled from any camera on the account.
- Mobile users can also utilize voice-to-text for AI Video Event Searches on the Alarm.com app.
- By default, AI Video Event Search results cover the last 30 days and are sorted by most relevant.
- Users can order results by most recent and further filter results by selecting a specific date range or specific cameras.
- For more details regarding how AI Video Event Searches work and interact with other aspects of a customer account, tap or click
on the AI Video Event Search results page.
Additional considerations
The following query types are not supported by AI Video Event Search:
- Vulgar or offensive words
- Search queries with negative modifiers (e.g., "construction worker without hard hat")
- Search queries where no searchable object is specified (e.g., "clips from yesterday", "clips from x camera", "past 2 months")
- Requests to contact emergency services (e.g., "call the police")
Using AI Video Event Search on a customer account
AI Video Event Searches can be run for saved video clip thumbnails using the Alarm.com app or Alarm.com customer website.
Alarm.com app
- Log in to the Alarm.com app.
- Tap
or 
. - Tap Saved.
- Tap
Search Video Clips. - Enter desired search terms or tap
to utilize voice-to-text entry for searches, then tap 
. - Results are automatically split into Top Results and Explore More Clips, and sorted by Most Relevant.
Additional search options
- Tap
to switch between sorting results by Most Relevant or Most Recent. - Tap
or 
to further filter results as desired.
Alarm.com customer website
- Log in to the Alarm.com customer website.
- Click Saved Video Clips.
- Click Search Video Clips.
- Enter desired search terms, then click .
- Results are automatically split into Top Results and Explore More Clips, and sorted by Most Relevant.
Additional search options
- Click Most Relevant to switch between sorting results by Most Relevant or Most Recent.
- Click Filter to further filter results as desired.
Enable or disable video devices for AI Video Event Search
Choose which video devices on the account are eligible for AI Video Event Search using the Alarm.com app or Alarm.com customer website.
Alarm.com app
- Log in to the Alarm.com app.
- Tap or .
- Tap
. - Tap AI Video Features.
- Select which video devices are eligible for AI Video Event Search.
Alarm.com customer website
- Log in to the Alarm.com customer website.
- Click Video.
- Click Settings.
- Click AI Video Features.
- Select which video devices are eligible for AI Video Search.
