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Commercial Stream Video Recorder (ADC-CSVR2000P/2008P/2016P) - Installation Guide

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Pre-installation checklist

  • Pro Series CSVR (included)
  • A display with an HDMI input (optional)
  • An HDMI cable (optional)
  • AC power adapter (ADC-CSVR2000P)
  • Power cord (ADC-CSVR2008P/ADC-CSVR2016P)
  • An Ethernet Cat5e cable (included)
  • USB Keyboard and Mouse (optional)
  • Rack mount ears and screws (included, for rack installations)
  • Dedicated network switch (recommended for ADC-CSVR2000P)
  • Ethernet connection to broadband internet (Cable, DSL or Fiber Optic)
  • Alarm.com customer account with a service package that supports the CSVR
  • Login and password for the Alarm.com account to which you will add the CSVR

Note: The Alarm.com Pro Series CSVR is compliant with Section 889 of the NDAA and is not produced by any entity identified on the FCC’s Covered List.

Overview

  1. Network LED
  2. Status LED
  3. Power LED
  4. USB port
  5. Power input
  6. Power switch
  7. HD Out ports
  8. USB ports
  9. Client RJ45 port
  10. Camera RJ45 port
  11. RJ45 PoE Ports

Front of all Pro Series CSVRs and back of 2000P.png

Back of the 2008P and 2016P.png

Recommended networking diagram for CSVR2000P

View example networking diagrams for installations with cameras installed downstream or upstream of the CSVR.

Cameras installed downstream from CSVR2000P

Network and video device connection diagram.png

Cameras installed upstream from CSVR2000P

CSVR2000P diagram with cameras installed upstream

Note: It is not necessary to assign static IP addresses for the cameras using the PoE switch's settings because the CSVR2000P automatically uses DHCP to manage camera IP address assignment and isolates itself from the rest of the network with a firewall.

Recommended networking diagram for CSVR2008P/CSVR2016P

View example networking diagrams for installations with cameras installed downstream or upstream of the CSVR.

Cameras installed downstream from CSVR2008P/CSVR2016P

Note: The ADC-CSVR2008P can support up to 16 cameras even though there are only 8 PoE ports. For downstream installations, connect an unmanaged network switch to one of the PoE ports, and connect the additional cameras to the switch.

Recommended networking diagram for CSVR2108P or CSVR2116P.png

Cameras installed upstream from CSVR2008P/CSVR2016P

Note: The ADC-CSVR2008P can support up to 16 cameras even though there are only 8 PoE ports. For upstream installations, connect an unmanaged network switch to the router, and connect the cameras to the switch.

CSVR2008P/CSVR2016P cameras installed upstream diagram

Connect the CSVR to the local network

  1. Using an Ethernet cable, connect the device to the network.
  2. If using a display with the CSVR, connect the display to one of the HD Out ports using an HDMI cable.
  3. Connect the device to a non-switched, grounded power outlet.
  4. For the CSVR2008P/CSVR2016P: Use the switch on the back of the device to turn on your CSVR.
  5. Wait for the device to boot up. A solid green status LED indicates that the device is ready to be added to the account.

Add the CSVR to the customer account

  1. Using a web browser, enter the following URL: www.alarm.com/addcamera. You will need the customer’s username and password to log in to the Alarm.com customer website.
  2. Select the CSVR from the video device list or enter its MAC address to begin adding the device. The device’s MAC address is located on the bottom of the device or on the packaging.
  3. Follow the on-screen instructions to finish adding the CSVR.

You may associate cameras to the device and configure drives and display settings on the Alarm.com customer website.

Associate a video device to the CSVR

  1. Verify that all of the video devices for the CSVR to record from are enrolled on your account.
  2. Log in to the Alarm.com customer website.
  3. Click Video.
  4. Click Recording Rules.
  5. Click Local.
  6. Click Add New Schedule.
  7. Click SVR if there are multiple options to choose from.
  8. Click the desired CSVR if there are multiple enrolled on the account.
  9. Configure the schedule:
    1. In Record from this camera, click to select the camera to record to the Streaming Video Recorder.
    2. Using the Resolution dropdown menu, select the resolution if the camera supports it.
    3. Using the Frame Rate dropdown menu, select the frame rate.
    4. Using the Quality dropdown menu, select the quality.
    5. On compatible cameras, High-Efficiency Recording can be toggled on or off.
      • When High-Efficiency Recording is enabled, recordings will be recorded at a higher resolution during periods of activity and recorded at standard resolutions continuously.
    6. On compatible cameras, Audio can be selected to Record to SVR or Don't record to SVR.
      • The recording of audio and video is subject to applicable federal, state, and local laws, which may require, for example, you to provide notice to others that audio and video recording is occurring. It is your responsibility to ensure your use of these devices complies with applicable law.
  10. Click Save.

Important: On compatible devices, People & Vehicle Motion detection mode is enabled by default. This mode disables local display options in order to conserve device resources. Motion detection modes can be configured after the schedule is created. For more information about configuring motion, see Configure motion detection modes on a CSVR.

  1. Verify that all of the video devices for the CSVR to record from are enrolled on your account.
  2. Log in to the Alarm.com app.
  3. Tap Video.
  4. Tap Configure.
  5. Tap Recording Rules.
  6. Tap Local.
  7. Tap Add.
  8. Tap SVR if there are multiple options to choose from.
  9. Tap the desired CSVR if there are multiple enrolled on the account.
  10. Configure the schedule:
    1. In Record from this camera, click to select the camera to record to the Streaming Video Recorder.
    2. Using the Resolution dropdown menu, select the resolution if the camera supports it.
    3. Using the Frame Rate dropdown menu, select the frame rate.
    4. Using the Quality dropdown menu, select the quality.
    5. On compatible cameras, High-Efficiency Recording can be toggled on or off.
      • When High-Efficiency Recording is enabled, recordings will be recorded at a higher resolution during periods of activity and recorded at standard resolutions continuously.
    6. On compatible cameras, Audio can be selected to Record to SVR or Don't record to SVR.
      • The recording of audio and video is subject to applicable federal, state, and local laws, which may require, for example, you to provide notice to others that audio and video recording is occurring. It is your responsibility to ensure your use of these devices complies with applicable law.
  11. Tap Save.

Important: On compatible devices, People & Vehicle Motion detection mode is enabled by default. This mode disables local display options in order to conserve device resources. Motion detection modes can be configured after the schedule is created. For more information about configuring motion, see Configure motion detection modes on a CSVR.

Recommendations for associating Wi-Fi devices to a 20XXP series CSVR

Use an SG130 in the wireless connection configuration to significantly improve the experience when using wireless devices in conjunction with the Stream Video Recorder.

When connecting a wireless device (i.e., Alarm.com wireless cameras and/or POE to Wi-Fi bridges) to a compatible SVR, it is recommended to enroll these devices to an SG130 for their network connection. The SG130 is designed to internally handle DHCP leases for its attached devices as well as the routing required to allow them to successfully stream to the SVR.

For more information about the SG130, see Smart Gateway (ADC-SG130).

Configure the local display

For steps and information regarding configuring the local display for a 20XXP Pro Series CSVR, see:

LED Guide

Network LED
LED pattern Description

Blinking green

LED blinking green.svg

 Client uplink active

Not illuminated

Off.svg

 Client uplink inactive
Power LED
LED pattern Description

Solid green

LED solid green.svg

 Powered on

Not illuminated

Off.svg

 Booting or powered off
Status LED
LED pattern Description

Solid green

LED solid green.svg

 Connected to Alarm.com

Blinking green

LED blinking green.svg

 Local network connection

Solid red

LED solid red.svg

 No connection

Not illuminated

Off.svg

 Booting or powered off

Mounting the device to a rack

The CSVR20xxP can be mounted to a standard server rack using the included rack mount kit. The rack mounts are designed to fit into a 1U (rack unit) area. The kit includes the screws needed to attach the rack mount ears to the device, but does not include the screws needed to mount the device into a rack.

  1. Gently pry off the rubber footpads from the bottom of the device.
    Remove the footpads from the CSVR.png
     
  2. Using the included screws and brackets, attach a bracket to each side of the device.
    Attach the rack mount ears to the CSVR.png
  3. Using server rack screws (not included), attach the brackets to each side of the server rack.
    Attach the CSVR to the rack mount.png
  4. Ensure that there is at least 10 in (25 cm) behind the device for proper airflow

Factory reset

When needed, the ADC-CSVR2000P/2008P/2016P can be reset to its default settings. 

Important: Wait at least two minutes for the video device to power on fully before performing the following procedure. The factory reset might fail if the device is still powering on.

Reset procedure Reset button location

Caution: Resetting the device to factory defaults may cause a loss of recorded video footage.

  1. Press and hold the [Reset] button until the status LED starts blinking red intermittently, about 15 seconds.
  2. Wait for the device to reboot.

Important: For 20XXP series CSVRs, verify that the device is on OS version 002.004.004.034.014.025+.

 The [Reset] button is a pinhole button that is located and labeled on the back of the device, next to the fan vent.