Replace ADC-CSVR126 hard drives
The ADC-CSVR126 has two 3.5 inch drive bays with SATA II ports. A drive replacement installation tutorial can be found on the Alarm.com customer website.
Alarm.com recommends using 3.5 inch Seagate Skyhawk or Western Digital purple series hard drives for all ADC-CSVR126 hard drive replacements. These drives have been tested and ship with the Stream Video Recorder and are specifically made for surveillance applications.
Caution: Using an unapproved hard drive or modifying the device in other ways could void the warranty.
To replace the hard drive:
Important: These steps must be completed by the customer or service provider using the Alarm.com customer website to ensure that the ADC-CSVR126 re-syncs properly with the Alarm.com backend.
- Log in to the Alarm.com customer website.
- Click Video.
- Click Settings.
- Select the desired SVR.
- In Drive Management, click Drive Management.
- Click Replace to replace an existing hard drive.
- A pop-up window appears. Click to select if the L Drive or R Drive is being replaced.
- The Alarm.com customer website will walk through the following steps. Click Start to begin.
- Begin by powering down the SVR using the switch on the back of the SVR. Next, unplug the power adapter and ethernet cable. Wait for the SVR to power down completely, then click Continue.
- Unscrew, slide out, and remove the top cover.
- Remove the old hard drive by removing the fastening screws, SATA, and power cable. An example process for the right drive is shown below. If the left hard drive is being replaced, please remove the left drive instead.
- Install the new hard drive by attaching the fastening screws, SATA, and power cable. An example process for the right drive is shown below. If the left hard drive is being replaced, please install the left drive instead.
- Reinstall the top cover by gently sliding it on and fastening the screws.
- Reconnect the Ethernet cord, then the AC power adapter. Next, use the switch on the back of the device to power up the device.
- Wait for the SVR to boot back up.
- Begin by powering down the SVR using the switch on the back of the SVR. Next, unplug the power adapter and ethernet cable. Wait for the SVR to power down completely, then click Continue.