Commercial Stream Video Recorder (ADC-CSVR126) - Installation Guide
Pre-Installation Checklist
- CSVR126 (included)
- A display with HDMI or VGA input (optional)
- AC power adapter (included)
- An Ethernet/Cat5 cable (included)
- HDMI (included) or VGA cable (optional)
- Ethernet connection to broadband Internet (Cable, DSL or Fiber Optic)
- A computer or mobile device with Internet access
- Dedicated network switch (recommended to connect PoE cameras)
- An Alarm.com customer account with a service package that supports an SVR
Note: Residential video service packages require the Video 24x7 add-on to support SVRs. For more information about video service packages, see What are the service package options for video monitoring?. - Login and Password for the customer account to which you will add the CSVR126
For a detailed list of this video device's features, see Commercial Stream Video Recorder (ADC-CSVR126) - Data Sheet.
Overview
Recommended camera connection
Alarm.com recommends using Alarm.com commercial-grade PoE cameras with the CSVR126. The CSVR126 should be connected to the same network switch as the cameras. While use of Wi-Fi video cameras with the CSVR126 is supported, a PoE connection is recommended for best results.
LED guide
Power LED
| LED pattern | Description |
|---|---|
|
Solid green
|
Device powered on |
|
Not illuminated
|
Device powered off |
Network (Tx/Rx) LED
| LED pattern | Description |
|---|---|
|
Blinking green
|
Active intranet connection |
|
Not illuminated
|
No active intranet connection |
Status LED
| LED pattern | Description |
|---|---|
|
Blinking red
|
Device active |
|
Not illuminated
|
Device idle |
Adding the Device to an Account
- Using an Ethernet cable, connect the device to the network.
- If you wish to use a display with your CSVR126, connect it now using either the included HDMI cable or a VGA cable.
- Connect the device’s AC power adapter and plug it into a non-switched outlet.
- Using the switch on the back of the device, turn on the CSVR126. The power LED on the front of the device will illuminate. Wait 2 minutes for the device to boot up.
- Add the device to the account using one of the following methods:
Alarm.com customer website
- Using a web browser, enter the following web address: www.alarm.com/addcamera. The customer’s user name and password are required if using the Alarm.com customer website.
- Select the CSVR126 from the video device list or enter its MAC address to begin adding the device. The CSVR126 MAC address is located on the bottom of the device or on the packaging.
- Follow the on-screen instructions to finish adding the device.
Alarm.com app installation wizard
- Log in to the Alarm.com app. You will need the customer’s username and password to log in.
- Tap the navigation menu icon
. - Tap + Add Device.
- Tap Video Camera.
- Tap CSVR126.
- Follow the on-screen instructions to finish adding the CSVR126.
After enrolling the CSVR126, you may associate cameras to the device and configure drives and display settings using the Alarm.com customer website. For more information about associating cameras, see Associate a video device to an SVR.
Viewing live and recorded video locally
- Ensure that you have followed the setup instructions in this guide.
- Connect a computer mouse (wireless or wired) using one of the USB ports on the CSVR126.
- When prompted, enter the password you created for the device during the Alarm.com setup process.
For more information about using the local playback interface, see Play back video locally using an ADC-CSVR126.
Main menu options
Live View
Select different live view camera layout options and rotate camera feeds.
Playback
Watch recorded video and control play back speeds.
Settings
Initiate a factory reset of the device.
Exporting recorded video locally
Note: Exporting locally requires a third-party storage device.
- Plug in the third-party storage device to the USB 3.0 port on the CSVR126.
- Log in to the local interface (if password protected).
- Click .
- Click Playback.
- Click
. - To select the timeframe to export, do either of the following:
- Click
to select a range from the calendar. - Drag the brackets to adjust the clip’s start and end time.
- Click
- Click
. - Using the Device Name dropdown menu, select the desired storage device.
- Select the folder on the third-party storage device to export the footage to.
- Choose the file format. In Video For..., click to select MP4 or AVI.
- Click Export.
- Do not remove the third-party storage device until all footage has been exported. Check the progress by clicking
.
Powering Down the Device
- Preferred method for devices connected to a display: Log in and navigate to the Power
icon in the upper right-hand corner of the screen. Follow the on-screen prompts. After the screen goes dark, toggle the Power switch on the back of the device to the Off position. - Alternative method: If the device is not attached to a display (or you cannot select the on-screen Power icon), toggle the Power switch on the back of the device to the Off position.
You may now unplug the device from AC power.
Troubleshooting
- If you have issues connecting the device to the account, power cycle the device. Check that the Ethernet cable is properly connected, and ensure the network has Internet access.
- If issues persist, reset the device to factory defaults. For more information about reseting the device, see Factory reset an ADC-CSVR126 to its default settings.
Caution: Resetting the device to factory defaults may cause a loss of recorded video footage.
Questions?
For general information about video setup and frequently asked questions, see General Video Information.