The ADC-VDB770 detects too much or too little motion
Users can configure the ADC-VDB770's motion detection settings to only capture what is important. Follow these guidelines to optimize motion detection.
Adjust the sensitivity of the Video Analytics rule
To adjust the sensitivity using the Alarm.com customer website:
- Log in to the Alarm.com customer website.
- Click Video.
- Click Recording Rules.
- Tap
on the desired rule.
- Using the Sensitivity slider, adjust the sensitivity up to increase the sensitivity or down to decrease the sensitivity.
- Tap Save.
To adjust the sensitivity using the Alarm.com app:
- Log in to the Alarm.com app.
- Click Video.
- Click Recording Rules.
- Click
on the desired rule.
- Using the Sensitivity slider, adjust the sensitivity up to increase the sensitivity or down to decrease the sensitivity.
- Click Save.
Verify that the correct mounting bracket is selected
When using mounting brackets that tilt the device vertically, selecting the currently used bracket in the Video Device Info page can improve its motion detection. For more information about what types of wedges are available for the ADC-VDB770, see Are there additional mounting brackets for the ADC-VDB770?.
To adjust the wedge type using the Alarm.com customer website:
To adjust the wedge type using the Alarm.com app:
Verify the Ground Zone is configured correctly
- Avoid overlapping ground zones with objects that are prone to movement (e.g., such as trees, bushes, or other objects that move in the wind).
- Only draw the rule where the feet of the person should enter.
- Do not increase the size of the Ground Zone to cover the whole of the person.
- Do not include walls, trees, or other structures in the rule/selection.
- After observing what the rule detects over a few days, consider adjusting the Detection Sensitivity slider higher for more triggers or lower for fewer.
For more information about Video Analytics best practices in general, see Video Analytics best practices.