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Knowledge Base

Factory reset an ADC-VS420 to its default settings

It is recommended that the device be powered on for at least 2 minutes before trying to factory reset it.

Important: If the factory reset is attempted immediately after power-up, it will not work as the device will still be rebooting. After performing a factory reset, it is strongly recommended to leave the device alone and plugged into power for 2 minutes.

Reset procedure  Reset button location Reset button image
Hold the Reset button until the LED rapidly flashes red and green, which usually happens after 15 seconds. The Reset button can be found in the pinhole located on the back left side of the device. 420.PNG

Important: Once a video device has been reset, it is normal for the LED to turn off momentarily. It is best to leave the video device plugged into power and undisturbed for 2 minutes after performing the factory reset. 

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