Solar Panel Accessory for V731B Battery Camera (ADC-VACC-SP4W) - Frequently Asked Questions

The ADC-V731B.

Follow the steps on the Solar Panel Accessory (ADC-VACC-SP4W) - Installation Guide.

Review the account's activity history to see if the camera indicates a power source change. It may take 30-60 seconds for the solar panel to start generating enough current to start the charging cycle; manually refresh the page after about one minute to see if the activity is logged.

More than 3 hours of full solar panel sunlight per day should provide enough charge to keep the batteries charged indefinitely.

• Verify the solar panel is securely plugged into the camera.
• Verify the solar panel is getting enough sunlight throughout the day. If possible, review the position at various times during the day.
  • For more information, see Optimize Solar Panel Accessory (ADC-VACC-SP4W) installation for maximum efficiency.
• If debris or dust has accumulated on the solar panel, charging will be diminished.
  • Remove any debris or dust from the solar panel with water and a soft cloth.
• Review the account's activity history on the Alarm.com customer website or Alarm.com app to see if the camera is indicating a power source change. If you do not see an entry for a power source change, then review the previous steps above.
• To preserve the battery's lifespan, the solar panel will stop charging the battery when it gets to 80%, and will maintain that charge level while connected.
• The camera's battery will not charge if the battery's temperature is outside the range of 32°F to 113°F (0°C to 45°C).
• Try removing and charging the battery outside of the camera.

If the solar panel still is not charging the camera, contact your technical support.