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1080p Indoor/Outdoor Dome Camera (ADC-VC827P) - Installation Guide

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Pre-installation checklist

  • ADC-VC827P camera (included).
  • AC power adapter required for non-PoE connections (sold separately).
  • Router with broadband Internet connection (Cable, DSL, or Fiber Optic) and an open Ethernet port. For more information about bandwidth requirements, see What are the internet service and bandwidth requirements for Alarm.com video devices?.
  • A computer or mobile device with Internet access.
  • An Ethernet / Cat5e cable.
  • Username and password for the Alarm.com account to which you will add the camera.

Overview

  1. LED indicator
  2. Lens
  3. Lens positioning system
  4. MicroSD card slot
  5. Reset button icn-reset.svg
  6. 12VDC power connector
  7. RJ45 Ethernet interface
  8. Camera label with MAC address
Overview graphics VC827P

Installation

 Choose the appropriate installation wizard (customer or technician) below, or proceed to the Ethernet mode section to begin adding the camera.

  1. Log in to the Alarm.com app. You will need the username and password of the account to log in.
  2. Tap Menu.
  3. Tap Add Device.  If you do not see the Add Device option, please use the Ethernet mode instructions below to complete your installation.
  4. Tap Video Camera.
  5. Tap VC827P.
  6. Follow the on-screen instructions.

Complete these steps prior to installing the camera in its final location.

  1. Connect the camera to the router using an Ethernet cable.
  2. If the Ethernet connection does not provide power, connect the camera to the optional AC power adapter (sold separately) and plug the adapter into a non-switched outlet.
  3. Wait 2 minutes for the camera to boot up and connect to the Internet. The LED will be solid green when this process is complete.
  4. Add the device to the account by using a web browser and entering the following web address: www.alarm.com/addcamera. You will need the customer's username and password. For more information about adding a camera to an account, see Enroll the video device to the customer account. 
  5. Select the camera from the video device list or enter its MAC address to begin adding the camera. The camera’s MAC address is located on the bottom of the device or on the packaging. 
  6. Follow the on-screen instructions to finish adding the camera.

You can now power down the camera and install it in its final location using the included hardware. You may configure camera settings from the Alarm.com customer website.

Camera placement

camera placment.png

Remove the cowl

remove cowl.png

Camera mounting overview

camera mounting overview 1.png

camera mounting overview 2.png

LED reference

LED pattern Description

Not illuminated

LED off.png

 Power off

Solid green

LED solid green.png

 Connected to Alarm.com

Blinking green

LED blinking green.png

 Local network connection

Blinking green and red

LED alternating green and red.png

 Reverting to factory default settings

Blinking red

LED blinking red.png

Power on, camera booting

If Perimeter Guard light alerts are configured:

  • Camera light alert activation

Solid red

LED solid red.png

 No local or Internet connection

Troubleshooting

  • If you have issues connecting the camera to the account, power cycle the camera and try again.
  • If issues persist, reset the camera to factory defaults. Press and hold Reset_WPS_icon_resized.png until the LED is flashing Green and Red (about 15 seconds), then release the button. The camera will reboot with factory defaults.

Note: If the camera was previously installed to a different Alarm.com account, it will need to be deleted before it can be installed again.

Questions?