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Google Nest Thermostat is in malfunction

A Google Nest Thermostat may malfunction due to a lack of power and/or consistent Wi-Fi connection.  

If a Google Nest Thermostat goes into malfunction status after enrollment:

  1. Verify the thermostat is connected to AC or battery power.
  2. Verify the thermostat has an active internet connection.

Any additional questions about troubleshooting Google Nest Thermostats should be directed to Google.

Legal attribution

Google and Google Nest Learning Thermostat are trademarks of Google LLC.

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