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What notifications are available with Alarm.com Temperature Sensors?

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Important: The customer's service package must have a thermostat add-on in order to access Temperature Sensor notifications. 

With the Remote Temperature Sensor (RTS), users can receive notifications for Temperature Alerts and System Event alerts when the device is in malfunction or has a low battery.

Temperature Alert notifications 

Temperature Alert notifications allow the user to be notified when the temperature on the RTS is detected to be above or below a specified temperature.

Note: There is no limit to the number of Temperature Sensors that can generate Temperature Alert notifications. If any PG9905 Wireless PowerG Temperature Detectors are enrolled to the account, only the first two can be selected when creating this notification.

To create the Temperature Alert for the RTS using the Alarm.com customer website: 
  1. Log in to the Alarm.com customer website. 
  2. Click Notifications.
  3. Click New Notification.
  4. Click Temperature. 
  5. Click Temperature Alert.
  6. Name the new notification rule.
  7. Under When the device detects a temperature:
    • To set the notification when the device detects a temperature higher than a certain threshold:
      1. Click to select Above.
      2. Using the Above dropdown menu, select a temperature to trigger the notification.
    • To set the notification when the device detects a temperature lower than a certain threshold:
      1. Click to select Below.
      2. Using the Below dropdown menu, select a temperature to trigger the notification.
  8. Under For the selected devices, click to select the devices to trigger the notification. 
  9. To choose notification recipients:
    1. Click Add.
    2. In the Address Book, click to select the recipients to be notified, or click New to add a new recipient.
    3. Once all desired recipients are selected, click Close.
  10. Verify the notification is configured with the correct settings.
  11. Click Save.

System Event notifications

System Event notifications apply to all devices on the system. If the user selects to receive System Event notifications for malfunctions, it will notify them when any device (e.g., sensors, locks, etc.) on the system goes into malfunction. 

To create a System Event notification for the RTS using the Alarm.com customer website: 
  1. Log in to the Alarm.com customer website. 
  2. Click Notifications.
  3. Click New Notification.
  4. Click System Event.
  5. Name the new notification rule.
  6. Under Urgent, click to select A device is in malfunction.
  7. Under Important, click to select A device has low battery. 
  8. To choose notification recipients:
    1. Click Add.
    2. In the Address Book, click to select the recipients to be notified, or click New to add a new recipient.
    3. Once all desired recipients are selected, click Close.
  9. Verify the notification is configured with the correct settings.
  10. Click Save.

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