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Knowledge Base

Video Analytics rule not configured

The video device requires at least one Video Analytics rule in order to record clips. This notice can appear for accounts that have both a service package that includes Video Analytics and a Video Analytics-capable video device.

Note: A video device is not Video Analytics capable until Video Analytics compatible firmware has been downloaded to the device.

How to resolve:

  • Configure at least one Video Analyticsrule for each video device on the account.

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