Severe Heating and Cooling Alert

A Severe Heating and Cooling Alert trouble condition indicates a thermostat reported data indicative of a severe heating and cooling system performance failure. The system requires attention as this problem could become more severe over time, leaving the customer uncomfortable and paying excessive energy bills.

These alerts are designed to be sent quickly, notifying customers and technicians of HVAC problems as they are happening. These alerts identify critical system issues that should be resolved immediately to avoid discomfort.