SVR Exceeding Bandwidth Limit
The SVR Exceeding Bandwidth Limit trouble condition occurs when an SVR/CSVR exceeds its bitrate limit. The bitrate limit is the maximum aggregate recording data an SVR/CSVR can process, and exceeding this limit could cause gaps or interruptions during recordings.
Note: To find a SVR/CSVRs bandwidth limit, refer to the SVR/CSVRs data sheet for more information.
For more information about commercial bitrate and bandwidth guidelines, see Commercial video internet bandwidth guidelines.
How to resolve
Resolve this trouble condition by reducing one or more of the following recording schedule settings:
- Resolution
- Quality
- Maximum bitrate
To resolve when using Alarm.com cameras:
The recording schedule settings for Alarm.com cameras can be reduced using the Alarm.com customer website.
- Log into the Alarm.com customer website.
- Click Video.
- Click Recording Rules.
- Click Local.
- Click
to edit the desired recording schedule.
- To change the maximum bitrate setting, click Advanced Options and use the Maximum Bitrate dropdown menu to select the desired bitrate.
- Click Save.
To resolve when using third-party cameras:
The recording schedule settings for third-party cameras can be reduced using the Alarm.com customer website.
- Log into the customer account.
- Click Video.
- Click Recording Rules.
- Click Local.
- Click to edit the desired recording schedule.
- To change the maximum bitrate setting, click Edit Stream and use the Maximum Bitrate dropdown menu to select the desired bitrate.
- Click Save.
Note: The bitrate of third-party cameras can also be reduced using the camera's local UI.