Onboard Recording - Recording Schedule Not Set Up
The Onboard Recording - Recording Schedule Not Set Up trouble condition indicates that there is an SD card detected with no recording schedules set up, so the camera is currently not recording to the SD card.
Create a recording rule for the camera to record to the SD card to utilize continuous recording.
How to resolve:
Create an Onboard Recording rule
To create an Onboard Recording rule using the Customer website:
To create an Onboard Recording rule using the Customer app:
Review SD card information
To verify the SD card was properly inserted, the SD card information can be reviewed using the Alarm.com app and Alarm.com customer website.
Alarm.com app
- Log in to the Alarm.com app.
- Tap Video.
- Tap
on the top right of the screen. - Tap SD Card Info.
- Tap to select the desired device.
- In Status, review the information to verify the SD card was inserted properly and the card was detected by the device.
Alarm.com customer website
- Log in to the Alarm.com customer website.
- Click Video.
- Click Settings.
- Select the desired device.
- Click Video.
- Click SD Card Info.
- In Status, review the information to verify the SD card was inserted properly and the card was detected by the device.