Skip to main content
Knowledge Base

Device Cool-Down Mode

  1. Last updated
  2. Save as PDF

The doorbell camera has entered a limited functionality mode due to high environmental temperatures. The doorbell button can normally still be pressed to trigger the indoor chime, but all other functionality (including notifications, video recording, video streaming, and Touchless Doorbell) is disabled. 

To resolve:

  1. Let the device cool down by moving it to another cooler location or getting the device out of direct sunlight.
  2. Once the device has cooled enough, it will return to its original functionality.