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Knowledge Base

Cellular Sensor Not Responding

The Cellular Sensor Not Responding trouble condition indicates the cellular sensor has not communicated with our servers in the last 24 hours.

How to resolve: 

  1. Verify the cellular sensor has batteries or is attached to AC power. 
  2. Verify the batteries are charged. If uncertain, replace batteries.
  3. Verify there is nothing that could be interfering with cellular signal strength. 

 

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