Restarting and resetting nami devices
The following instructions outline how to reboot and reset nami devices. Resetting a device will disassociate it from the current customer account and will return the device to factory settings, whereas restarting just power-cycles the device.
Restart nami devices
- To restart Alarm Pods and SensePlugs:
- Disconnect from the power supply and reconnect after a few seconds.
- To restart Contact Sensors and Keypads:
- Remove the battery and reinsert the battery after a few seconds.
Reset nami devices
Caution: Resetting a device will disassociate it from the current customer account and will return the device to factory settings,
To reset the Alarm Pod:
- Connect the Alarm Pod to power.
- Take off the back cover of the Alarm Pod to locate the reset button in the middle.
- Using a paper clip or other small tool, press and hold the reset button.
- Maintain the hold while the Alarm Pod’s LED blinks rapidly, then slows, then stops.
- Remove the Alarm Pod from power.
To reset SensePlugs:
- Ensure the SensePlug is not connected to power.
- Press and hold the side button, maintaining the hold on the button while inserting the SensePlug back into the power socket.
- Maintain the hold on the button while the SensePlug’s LED blinks rapidly, then slows, then stops. When it stops, you should hear a faint click.
To reset Door Sensors:
- Press and hold the top button on the Door Sensor and watch the LED indicator at the front.
Note: The white LED light emitted by a Door Sensor is very faint, so look carefully. If it helps, cover the Door Sensor with your hand or otherwise cast a shadow over the device so that you can better see the LED light.
- Maintain the hold on the button while the LED blinks rapidly, then slows, then stops.
To reset Keypads:
- Press and hold the Disarm and Arm (Away) buttons simultaneously.
- Maintain the hold on the buttons while the Keypad’s LED indicator blinks rapidly, then slows, then stops.
To reset PIR Sensors:
- Press and hold the button on the side of the PIR Sensor and watch the LED indicator at the top.
Note: The white LED light emitted by a PIR is very faint, so look carefully. If it helps, cover the PIR with your hand or otherwise cast a shadow over the device so that you can better see the LED light.
- Maintain the hold on the button while the LED blinks rapidly, then slows, then stops.