Configure Qolsys IQ Panel 2 Camera image uploads for alarms or local disarms

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Qolsys IQ Panel 2 camera images uploads for local disarms and alarms can be configured using the Alarm.com customer website. Captured images are saved in the Images event gallery on the Alarm.com customer website or Alarm.com app. For more information about viewing the event gallery, see View the Images Event Gallery and Past Events.

When the Qolsys IQ Panel 2 camera alarm image uploads are enabled, a panel camera image is captured whenever the panel goes into alarm. This is different from the Image Sensor, since the Alarm.com Image Sensor only captures alarm images when the Image Sensor detects motion.

Requirements

To upload panel images to the Alarm.com customer website and Alarm.com app:

The panel must be on software version 2.5.3+.
The account must be configured for Dual-Path communication.
The panel may need to be connected to Wi-Fi. Reference the service package for details.
For alarm and disarm image captures, the account must have Images - Limited or Images - Plus
- For only alarm image captures, the account must have Images - Alarms on the service package.
- For more information about service packages, see What image captures are included in each Image Sensor service packages?.
  
  Note: Panel camera image uploads for alarms and local disarms count toward the customer's monthly upload limit.

Additional compatibility considerations

Connected Qolsys IQ Remote secondary keypads also support sending images to Alarm.com.
Qolsys IQ Panel 2 plus panels can capture both images and videos for alarms but only images can be uploaded to Alarm.com.

To configure panel camera images:

Log in to the Alarm.com customer website.
Click Automation.
Click Rules, if not selected already.
To enable/disable panel camera disarm and/or alarm images, click the toggle switch for the Panel Camera Alarm Image Uploads and/or Panel Camera Disarm Image Uploads automation rules.

Note: If this option does not display on the Alarm.com customer website, verify Disarm Photos and Alarm Photos are enabled in the panel's programming. Using the panel, navigate to Installation and then Camera Settings.

In the following example, alarm image uploads are enabled and disarm image uploads are disabled:
To configure recipient notifications:
1. Click for the automation rule to configure.
2. In Recipients, click Add.
3. Select any recipients to be notified from the Address Book dropdown. If the intended recipient is not listed, click New to add a new recipient address.
4. Once desired recipients are selected, click Close.
5. Click Save.