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Knowledge Base

What are the power requirements for a Qolsys IQ Hub?

Measuring panel voltage is a common troubleshooting step with a panel. Most often, this step is required when there is a Modem-Panel Comm message, or the panel is not communicating properly with Alarm.com. If the voltage is low, a modem-panel communication trouble may occur. 

Voltage cannot be measured for a Qolsys IQ Hub using a voltmeter. Verify the power supply has the required voltage.

Use only the following transformer power supplies for connecting the Qolsys IQ Hub. Anything else may result in the panel being damaged and would void the warranty of the panel.

DC Transformer  Wire 
12vDC 

Use 18 AWG wire no longer than 100 feet to ensure sufficient power is received at the panel.

Note: The minimum permissible wire size is 22 AWG. 

The following wiring diagram comes from the panel installation guide. 

IQHub_Wiring.PNG

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