Bypass a sensor on a Qolsys IQ4 Hub

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Bypassed sensors won't trigger an alarm. On the Qolsys IQ4 Hub, there are multiple options to bypass sensors remotely using the Alarm.com customer website or Alarm.com app.

How does it work?

When sending a remote arming command, there's the option to:

Bypass Specific Sensors - This option allows the user to select specific sensors to bypass, regardless of the sensor's status.
- Only the first 32 bypassable sensors appear for this option. Life safety zones do not appear and cannot be selected to be bypassed.
Bypass all open sensors/system issues - This option requires panel software version 4.5.0+ and Alarm.com app version 5.3.1+. When available, it is selected by default when arming the system remotely. On panel software versions before 4.5.0, the following note appears at the bottom of the arming page: Force bypass will be applied to any open sensors or system issues.
- If this option is unselected when arming, the panel will reject arming if there are open sensors or trouble conditions
- A motion sensor that has been activated, such as one that has recently detected motion, would not be bypassed if the panel is being armed away.
  
  Important: When Auto Bypass is enabled, this option does not display and force bypass will be applied to any open sensors or system issues.

Note: The Force Bypass option is automatically selected on Qolsys panels to ensure the system can be armed successfully, even if there are open sensors or system issues. This feature is designed to prevent arming failures. Alarm.com aims to provide a seamless and efficient user experience, reducing the need for manual intervention and minimizing the risk of failed arming due to unresolved conditions.

Other remote arming features

Other remote arming features include the following:

Night Arm
Arming Schedules
Arming automation rules
Force Arm
- If Force Arm is enabled in panel programming, all sensors that would prevent arming are automatically bypassed when the system is remotely armed and, while armed, will automatically remove the bypass for a sensor if the sensor is restored to its normal state (e.g., is closed). For more information about adjusting panel programming remotely, see Upload and download panel device settings.

On software 4.5.0+, Auto Bypass must be enabled for these other remote arming features to function properly. For more information about enabling Auto Bypass, proceed to Enable Auto Bypass.

On software below 4.5.0, these other remote arming features arm the system like a remote arming command. Therefore, the panel will automatically force bypass any sensors that would prevent arming.

Notifications

If customers want to be notified when the system is unable to arm, verify that My system is unable to arm is selected when creating System Event notifications.
If customers want to be notified of bypassed sensors, verify that A sensor on my system was bypassed is selected when creating System Event notifications.

For more information about creating a System Event notification, see Create a system event notification.

En Grade 2 behavior

When En Grade 2 is enabled:

On firmware 4.6.1+:
- Auto Bypass will be disabled for the panel which is required so local panel UI is compliant with En Grade 2.
- Bypass all open sensors/system issues will be selected by default. This option will bypass any current En Grade 2 troubles and open sensors.
  - If this option is unselected when arming, the panel will fail to arm if there are En Grade 2 troubles present.
On firmware 4.5.x:
- Users must address any open sensors before they are able to arm remotely. Otherwise, users will have to arm at the panel.

Remotely bypass sensors while arming

Sensors can be bypassed while arming using the Alarm.com app and Alarm.com customer website.

To bypass a sensor while arming using the Alarm.com app:

Log in to the Alarm.com app.
In the Security System card, tap .
Select bypass option:
- To select which sensors to bypass, tap Bypass Specific Sensors.
- To bypass all sensors that would prevent the system from arming, tap Bypass all open sensors/system issues.
  - For more information about when this option is available, see How does it work?.
Tap either Arm (Stay) or Arm (Away), depending on the type of arming command desired.
If Bypass Specific Sensors was selected, tap to select which sensors to bypass and then tap Arm.
When sensors are bypassed, the Security System card displays Sensors Bypassed.

To bypass a sensor while arming using the Alarm.com customer website:

Log in to the Alarm.com customer website.
In the Security System card, click .
Select bypass option:
- To select which sensors to bypass, click Bypass Specific Sensors.
- To bypass all sensors that would prevent the system from arming, tap Bypass all open sensors/system issues.
  - For more information about when this option is available, see How does it work?.
Click either Stay or Away, depending on the type of arming command desired.
When sensors are bypassed, the Sensors and Recent Activity card displays the sensors as Bypassed.