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Manage Zigbee devices on IQ panels

Alarm.com has enabled use with Zigbee lighting devices with compatible IQ panels. These devices allow for a wider variety of possible home automation offerings, as well as a faster communication protocol. Zigbee lighting devices can be enrolled using the panel and controlled using the Alarm.com customer website or Alarm.com app.

Requirements

  • A compatible IQ panel:
    • IQ Panel 5/IQ5 Hub/IQ5 NS on any software version
    • IQ Panel 4/IQ4 Hub/IQ4 NS software version 4.2.0+
  • Zigbee daughter card (QC000E-840) installed in the panel
  • A supported Zigbee device

Compatible Zigbee devices 

Manage Zigbee devices on the IQ panel

IQ Panel 5/IQ5 Hub and IQ Panel 4/IQ4 Hub can manage Zigbee devices locally at the panel. 

To manage Zigbee devices locally on the IQ5 NS or IQ4 NS, refer to the manufacturer. 

  1. From the home screen, swipe to the left or right to reach the Lights screen.
  2. Tap the desired device(s).
  3. Tap Get Status.

Limitations to Zigbee devices

 While Zigbee devices offer similar functionality to Z-Wave devices using the IQ Panel 4, some major differences include: 

  • Zigbee devices are compatible with rules created using the New Rules Builder. For more information about the New Rules Builder, see New Rules Builder Overview.
  • Zigbee devices do not report malfunctions to Alarm.com. Network Rediscoveries will not include Zigbee devices.
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