Skip to main content
Knowledge Base

Clear a panel tamper on an Interlogix Simon XTi

When a panel tamper occurs on an Interlogix Simon XTi, the panel locally displays the trouble condition and a panel tamper trouble condition also appears on Alarm.com. 

The tamper switch on an Interlogix Simon XTi is the spring near the top portion of the backup battery on the right side of the back of the panel.

SimonXTi_Tamper.png

How to resolve: 

  1. Affix the backplate onto the panel and verify the tamper spring is pressed down.  
  2. Once the device's tamper is restored, request an equipment list to verify that the trouble condition is resolved. For more information about updating the equipment list, see Request an updated sensor list
 

Interested in Alarm.com?

Alarm.com technology is sold, installed, and serviced by licensed service providers near you.

 

Let's Get Started