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Knowledge Base

Interlogix Concord - Sensor Restorals

When are restorals sent? 

Sensor restorals are sent when a sensor trips an alarm and is then closed or reset before the system is disarmed.

Important: Sensor Restorals are only forwarded if the sensor is closed before disarming the panel. If the panel is disarmed with the sensor open, and then the sensor is closed after disarming, a restoral is not forwarded, as disarming resolves the issue presented.

For trouble restorals, a restoral is forwarded once the trouble condition has been resolved.  Trouble conditions which would forward a restoral include a low battery, power failure, loss of panel communication, and sensor trouble.

Note: There is no notification from the panel in the Event History, only a monitoring station event showing the sensor has been restored.

Restorals by sensor group

Door/Window contacts
Sensor group Zone description Sends restoral?
8 Special intrusion (e.g., Gun cabinet, wall safe w/tamper, etc.) Yes
9 Special Intrusion (e.g., Gun cabinet, wall safe, etc.) Yes
10 Entry/Exit delay Yes
13 Instant perimeter:  Exterior Doors and Windows Yes
14 Instant Interior: Doors Yes
16 Instant Interior: Interior Doors Yes
19 Delayed Interior: Interior Doors that Initiate a delay before alarm Yes
21 Local Instant Interior: 24 Hr local Alarm zone with no report No
22 Local Delayed Interior: Same as 21, with delay and no report No
23 Local Instant Auxiliary, no report No
24 Local Instant Auxiliary, Sirens shut off at zone restoral No
25 Local Special Chime: Notifies user when door is opened No
27 Lamp Control or other Customer Feature No
36 Special Intrusion.  Reports tamper if tripped Yes
39 Local Instant Interior:  24 Hour local alarm zone.  No Report No
40 Local Special Chime No
Motion detectors

Restorals are not forwarded on motion detector alarms with this panel, regardless of how long panel is in alarm.

Smoke/Carbon Monoxide alarms
Sensor group Zone description Sends restoral?
26 Fire:  24 Hr. Fire/Smoke Sensor Yes
34 Carbon Monoxide Alarm No
Water/Freeze sensors
Sensor group Zone description Sends restoral?
29 Auxiliary: Freeze Sensors Yes
38 Auxiliary: Water Sensors Yes
Trouble restorals
Event type Sends restoral?
AC Power Failure Yes (after 10+ minutes of power failure)
Low Battery Yes
Radio Communication Trouble Yes
Sensor Trouble Yes