Connect a panel to Wi-Fi remotely
Compatible panels can be connected to Wi-Fi remotely using the Partner MobileTech app, Partner Portal, Alarm.com app, or Alarm.com customer website. Connecting Wi-Fi remotely will set the account to Dual-Path communication if it is not already.
Compatible panels
The following panels are compatible with remotely connecting the panel to Wi-Fi:
- 2GIG EDGE
- 2GIG GC Touch
- IQ Panel 2/2+
- IQ Hub
- IQ Panel 4/IQ4 Hub/IQ4 NS
- IQ Panel 5/IQ5 Hub/IQ5 NS
- Visonic Power Master 360 and 360R
- Climax with firmware version 191g+
To connect the panel to Wi-Fi using the Alarm.com app:
- Log in to Alarm.com app.
- Tap the Security System card.
- Tap
. - Tap Panel Wi-Fi.
Note: If this option does not display on an eligible panel, contact your Alarm.com Sales Representative.
- Tap to select the Wi-Fi network.
- If the Wi-Fi network is connected to another device on the account (e.g., video camera), it displays under Access Ready Networks. Since the Wi-Fi credentials are already connected to other devices, it will automatically connect without having to re-enter a password.
- If the Wi-Fi network is not connected to another device on the account, it displays under Additional networks available to your panel. When selected, enter the network's password into the Password field.
- Once the Wi-Fi network is selected, click Connect.
- If the Wi-Fi network does not display, tap Rescan or tap Don't see your network? Click here to add it manually near the bottom of the page.
To connect the panel to Wi-Fi using the Alarm.com customer website:
- Log in to the Alarm.com customer website.
- On the Panel card, click
. - On a Panel Partition card, click .
- Click Manage Panel Wi-Fi.
Note: If this option does not display on an eligible panel, contact your Alarm.com Sales Representative.
- Click to select the Wi-Fi network.
- If the Wi-Fi network is connected to another device on the account (e.g., video camera), it displays under Access Ready Networks. Since the Wi-Fi credentials are already connected to other devices, it will automatically connect without having to re-enter a password.
- If the Wi-Fi network is not connected to another device on the account, it displays under Additional networks available to your panel. When selected, enter the network's password into the Password field.
- Once the Wi-Fi network is selected, click Connect.
- If the Wi-Fi network does not display, click Rescan or click Don't see your network? Click here to add it manually near the bottom of the page.