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Connect a 2GIG EDGE to a Wi-Fi network

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The panel can be connected to a Wi-Fi network locally by either manually selecting the network or using Wireless Protected Setup (WPS), or remotely using the Alarm.com customer website or Alarm.com app. 

Once the system is connected to Wi-Fi, Dual-Path communication can also be enabled. For more information about enabling Dual-Path, see Enable or disable Dual-Path communication remotely. 

Important: Verify the customer has a 2.4 GHz network. If the customer has a dual-band router, try disabling or renaming the 5 GHz network so that the panel only attempts to connect to the 2.4 GHz network.

Note: This cannot be done from a secondary keypad. 

  1. On the home screen, tap Settings.
  2. Enter the installer code or master code.
  3. Tap Network. 
  4. Tap Wireless. 
  5. Tap to select the available wireless network name.
  6. Enter the wireless network's password, and then tap Next. 
  7. Tap Connect.

Note: This cannot be done from a secondary keypad. 

  1. On the home screen, tap Settings.
  2. Enter the installer code or master code.
  3. Tap Network. 
  4. Tap Wireless. 
  5. Tap WPS.
  6. Locate and press the WPS button on the wireless router.
    • The location of the WPS button on the wireless router can vary. Consult the device's user guide or contact the device manufacturer for more information.
  7. Once authorization is successful, tap Accept.