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Knowledge Base

2GIG EDGE - Battery Replacement

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Any questions regarding the installation, maintenance, and/or usage instructions in this guide should be directed to the device manufacturer. 

To access the full installation guide, see 2GIG EDGE - Installation Guide

The 2GIG EDGE requires a special battery pack available for purchase from the manufacturer.

To replace the battery in a 2GIG EDGE:

If desired, put the system in test mode with the monitoring station before proceeding. For more information, see Put a system On Test with the monitoring station.

  1. Disarm the panel.
  2. Power off the panel. Disconnect the transformer from the power outlet. 
  3. Remove the four screws that secure the back panel, and then carefully remove the back cover from the panel.

    Remove screws from EDGE back plate.png
     
  4. Carefully detach the power cable from the battery to be replaced.

    Detach power cable from battery.png
     
  5. Carefully detach the battery from the panel.
     
    Note: You may need to apply a reasonable amount of force to separate the battery from the adhesive that holds it in place.

    Remove battery from EDGE.png
     
  6. Peel off the adhesive strip from the back of the new battery.

    Peel off adhesive of new EDGE battery.png
     
  7.  Insert the new battery, and attach the power cable. 

    Insert new battery on EDGE.png
     
  8. Replace the back cover.

    Replace EDGE back cover.png
     
  9. Restore AC power.

Important considerations 

  • Batteries must not be misused. 
  • Lithium batteries have a cycle life, so replace the old battery when it reaches its service life.
  • While replacing the battery pack, it’s important to handle it with care. Do not drop or damage the battery. Follow replacement instructions, and transport the old battery pack in a special battery fireproof bag. Consult local regulations to dispose of old batteries.
  • Must keep the battery pack away from children. 
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