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Knowledge Base

Enroll, delete, or reset a Yale Real Living Key Free Touchscreen Lock (YRD446)

Z-Wave locks use encrypted communication over Z-Wave, meaning their communication is completely secure. With this added security, the lock and the controller must use additional Z-Wave commands to enroll and communicate. With each additional command sent, the probability of a communication breakdown increases.

For information about hardware installation, see Yale Real Living Key Free Touchscreen Lock (YRD446) - Installation Guide.

Important: Do not add or delete user codes locally to or from the lock. Only use the Alarm.com customer website or Alarm.com app for user code management.

To mitigate the chances of enrollment failure for locks, complete the following during installation. 

To enroll a Yale Real Living Key Free Touchscreen Lock (YRD446):

  1. Place the Z-Wave controller into Add Mode.
  2. Enter the master code, followed by a press of the gear button [⚙].
  3. Press [7], followed by the gear button [⚙].
  4. Press [1], followed by the gear button [⚙].

To delete a Yale Real Living Key Free Touchscreen Lock (YRD446):

  1. Place the Z-Wave controller into Delete Mode.
  2. Enter the master code, followed by a press of the gear button [⚙].
  3. Press [7], followed by the gear button [⚙].
  4. Press [3], followed by the gear button [⚙].

To reset a Yale Real Living Key Free Touchscreen Lock (YRD446):

  1. Remove the battery cover and batteries.
  2. Remove the interior escutcheon to access the reset button. The reset button is located beside the cable connector.
  3. While pressing the reset button (minimum of 3 seconds) reinstall the batteries.
  4. Release the reset button.
  5. Replace battery cover.

Troubleshooting

The Z-Wave device is not enrolling

If the Z-Wave device is unable to be enrolled following the instructions above, see Z-Wave device is not enrolling.

The Z-Wave device is not functioning consistently

If the Z-Wave device is not responding to remote commands or experiencing other issues, see Z-Wave device is not functioning consistently.

The Z-Wave device is in malfunction or offline

If the Z-Wave device is not communicating at all, see Z-Wave device is in malfunction or offline.

 

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