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Knowledge Base

Enroll or delete a Schlage Z-Wave Touchscreen Deadbolt (BE469)

Z-Wave locks use encrypted communication over Z-Wave, meaning their communication is completely secure. With this added security, the lock and the controller must use additional Z-Wave commands to learn-in and communicate. With each additional command sent, the probability of a communication breakdown increases. 

For information about hardware installation, see Schlage Z-Wave Touchscreen Deadbolt (BE469) - Installation guide.

Important: Do not add or delete user codes locally to or from the lock. Only use the Alarm.com interface for user code management. 

To enroll a Schlage Z-Wave Touchscreen Deadbolt (BE469) into a Z-Wave network:

  1. Begin with the lock within 6 feet of the panel or module.
  2. Place the panel into Add Mode.
  3. Press the Schlage button.png button.
  4. Enter the six-digit programming code.
  5. Press [0].
  6. The programming indicator will flash rapidly while inclusion is in process. When the lock is included, a Check will display.
  7. Wait 2 minutes before locally operating the device.
  8. Verify that the lock shows up on the Alarm.com customer website and Alarm.com app and responds to lock/unlock commands.
  9. Move the lock to its final location and run a Network Rediscovery from the panel.

To delete a Schlage Z-Wave Touchscreen Deadbolt (BE469) from a Z-Wave network:

  1. Place the panel into Delete Mode.
  2. Press the Schlage button.png button.
  3. Enter the six-digit programming code.
  4. Press [0].
  5. The programming indicator will flash rapidly while exclusion is in process. When the lock is excluded, a Check will display.
  6. Run a Network Rediscovery locally from the panel.