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Knowledge Base

Enroll or delete a Schlage Z-Wave Touchscreen Deadbolt (BE468)

Z-Wave locks use encrypted communication over Z-Wave, meaning their communication is completely secure. With this added security, the lock and the controller must use additional Z-Wave commands to enroll and communicate. With each additional command sent, the probability of a communication breakdown increases.

For information about hardware installation, see Schlage Z-Wave Touchscreen Deadbolt (BE468) - Installation Guide. 

Important: Do not add or delete user codes locally to or from the lock. Only use the Alarm.com interface for user code management.  

To mitigate the chances of an enrollment failure for locks, complete the following during installation. 

To enroll a Schlage Z-Wave Touchscreen Deadbolt (BE468) into a Z-Wave network:

  1. Begin with the lock within 6 feet of the panel or module.
  2. Place the panel into Add Mode.
  3. Press the Schlage button.png button.
  4. Enter the six-digit programming code.
  5. Press [0].
  6. The programming indicator will flash rapidly while inclusion is in process. When included, a Check will display.
  7. Wait 2 minutes before locally operating the device.
  8. Verify that the lock shows up on the Alarm.com customer website and responds to lock/unlock commands.

To delete a Schlage Z-Wave Touchscreen Deadbolt (BE468) from a Z-Wave network:

  1. Place the panel into Delete Mode.
  2. Press the Schlage button.png button.
  3. Enter the six-digit programming code.
  4. Press [0].
  5. The programming indicator will flash rapidly while exclusion is in process. When excluded, a icn-close.svg will display.