Enroll, delete, or reset a Lockly™ Secure Plus Deadbolt (PGD768FNP/PGD728ZPU)
Z-Wave locks use encrypted communication over Z-Wave, meaning their communication is completely secure. With this added security, the lock and the controller must use additional Z-Wave commands to enroll and communicate. With each additional command sent, the probability of a communication breakdown increases.
For information about hardware installation, see Lockly™ Secure Plus Deadbolt (PGD768FNP/PGD728ZPU) - Installation Guide.
Important: Do not add or delete user codes locally to or from the lock. Only use the Alarm.com customer website or Alarm.com app for user code management.
To mitigate the chances of enrollment failure for locks, complete the following during installation.
To enroll a Lockly™ Secure Plus Deadbolt (PGD768FNP/PGD728ZPU)
As a SmartStart device:
It is recommended to enroll this device as a SmartStart device to eliminate the need to put Z-Wave controllers into Add Mode or to trigger devices (as is the case when enrolling non-SmartStart S2 devices).
For information about SmartStart compatibility and the enrollment process, see Add or remove a Z-Wave SmartStart-enabled device.
As an S2 device:
If the Z-Wave controller is not SmartStart-compatible, it is recommended to enroll this device as an S2 device for enhanced security and encryption features.
For information about this process, see Add an S2-encrypted Z-Wave device.
As an S0 device:
If your Z-Wave controller is not SmartStart or S2-compatible, this device can be enrolled in the traditional way as an S0 device.
- Place the Z-Wave controller into Add Mode.
- Carefully remove the battery compartment cover.
- Press the Program button.
- Press 2HB.
- Press AD.
To delete a Lockly™ Secure Plus Deadbolt (PGD768FNP/PGD728ZPU)
- Place the Z-Wave controller into Delete Mode.
- Press the Program button.
- Press 2HB.
- Press DE.
To reset a Lockly™ Secure Plus Deadbolt (PGD768FNP/PGD728ZPU)
- Hold the reset button for at least 3 seconds.