Enroll or delete a Kwikset Convert Smart Lock Conversion Kit
Z-Wave locks use encrypted communication over Z-Wave, meaning their communication is completely secure. With this added security, the lock and the controller must use additional Z-Wave commands to learn-in and communicate. With each additional command sent, the probability of a communication breakdown increases.
For information about hardware installation, see Kwikset Convert Smart Lock Conversion Kit - Installation guide.
Important: Do not add or delete user codes locally to or from the lock. Only use the Alarm.com web interface for user code management.
To mitigate the chances of a learn-in failure for locks, complete the following during installation.
To enroll a Kwikset Convert Smart Lock Conversion Kit into a Z-Wave network:
- Begin with the lock within 6 feet of the panel or module.
- Place the panel into Add Mode.
- Press the [A] button on the lock interior one time. The red LED will illuminate when the lock enters Add Mode.
- Wait 2 minutes before locally operating the device.
- Verify that the lock appears on the Alarm.com customer website and responds to lock/unlock commands.
To delete a Kwikset Convert Smart Lock Conversion Kit from a Z-Wave network:
- Place the panel into Delete Mode.
- Press the [A] button on the lock interior one time. The red LED will illuminate when the lock enters Delete Mode.
Compatibility Alert
The Kwikset Convert Smart Lock Conversion Kit replaces the inside half of a customer's existing deadbolt and does not have a keypad. For questions about deadbolt hardware compatibility, refer to the manufacturer.